Peltz Shoes Reviews

I order shoes from here off Amazon. Needless to say, I never received them. FedEx claimed that they were delivered. Maybe they delivered them to someone but not my address. My you I received several packages that day from Amazon but not the shoes. This is very disappointing!

I wished I had did my hw and looked at the reviews. Worst company. Don't even attempt to rectify a situation. I never received my package and was told by rep nothing could be done. Save your money and time and shop elsewhere.

I was thrilled finding Rockport Slides at a nice price. I ordered them after speaking with a rep of Peltz's, because it appeared, by reviews, they may be smaller than what a size 10 is. Yes, too small, too tight. I emailed and told them I was going to exchange them, and they "wanted to please." They sent me a printed label--a vague address--if any, to place on the box they came in, to return them. Well, over two weeks later, and telling them from where I mailed, using FedEx, them from, and telling them I wanted to be reimbursed the $49.95 I had paid, to purchase Merrell Slide,-$54.95--NOTHING. Not even a response was sent to me when I asked what the holdup was. So yes, they now have my money, and the pair of Rockport Slide shoes. As a person stated earlier, “NO refunds made when they blister your feet.” Clearly, this Peltz is a scam, a rip off. I am thinking this falls under mail fraud, and contacting the FTC and BBB, is on my mind, most certainly. And after reading many of these reviews, I am not the only on to be robbed--shame on you Peltz - but apparently, this is a large part of who you are. Beware--people. You may be throwing your money away. As I have experienced, on 7-6-2022.

Order shoes on 5. 14. 22... they say they were delivered on 5. 20. 22... nothing was delivered by FedEx... called them immediately and said they would put a trace on delivered... since that time FedEx declined a trace... Pelts said they need more time... this is bull$#*! I paid for items never received

This was my 1st order from this company, I took a chance since they had the best price I could find on the shoes I wanted . I ordered 2 pairs of shoes ( naturalizes) they arrived within a few days, they fit perfectly are extremely comfortable (Happy feet) and I’m a happy customer!!

They have super strict rules about returns, but then they take forever to process the return and give you your money back. I had to file a claim with Paypal to get my refund (6 weeks later). I won't use them again and I won't order off Amazon if it says shipped by Peltz.

Please be careful if you must exchange a pair of shoes. I returned a pair and exchanged a pair. The exchanged pair was $10 more and I only found this out after I wore the shoes. Exchange reason was for color only.

Ordered a pair of shoes and I received with no problems. They did not fit and I have been attempting to return for a month now.
Per their instructions, I filled out the online form so I could obtain a return slip. Their system states my order # does not exist. I have called, put on hold, disconnected and attempted to chat with no success.
I have sent 2 other emails with no response.
Also, their printer seems it is low on ink and it is very difficult to read any of the numbers.

I loved both pairs of shoes that I received for work, BUT I do have one complaint: I hate the stickers on the bottom of my shoes! On one pair that I received, there was a sticker that I can't remove. On my Clark's Damson Step Pump ($70), there is a sticker on the bottom... and everyone can see it when you're walking. So I want it OFF. But I can't get it off! Very frustrating! I worked for over 10 minutes trying to remove these unsightly stickers. But there is still sticker residue. Very unsightly and tacky. I'm a Flight Attendant. I cannot have this tag showing on my shoe. WHY would they make this tag SO difficult to remove? It's still on my shoes. So I guess I'm working with tags on my shoes.

The prices and selection are amazing, if you actually receive the shoes. I placed an online order with Peltz Shoes on 1/15/22, but never received an order confirmation. With both Paypal and my credit card company reflecting payment, I assumed that the confirmation was only delayed. Despite multiple attempts to confirm order with the seller, they have yet to respond - online contact form (1/17), online chat (1/18), phone (1/18) and email (1/19). Initiated PayPal dispute and will have to wait until 2/8 for a refund.
UPDATE 1/20: Within hours of my initiating a PayPal dispute, Peltz customer service responded via email with an apology with a PDF of order/shipping information, and the identical customer service phone number that never answers.
UPDATE 1/21: Peltz responded via PayPal, with an apology that confirmation/shipping information had " not been coming through to" me and a new phone number, which I never tried.
UPDATE 1/22: Received the shoes, but will NEVER purchase from Peltz, again.